Special Offer -Super Fast Internet with a super free dongle
What is the DC-HSPA+ free dongle offer?
Customers now have the opportunity to get a DC-HSPA+ dongle free of charge from Mobitel when they subscribe for a selected Post-Paid internet package.
From where can these dongles be purchased?
These dongles are currently available at all Mobitel outlets island wide. Dongles also can be delivered to any location on request.
What is the model of the dongle that falls under this offer?
ZTE MF730M USB Modem
How much is the dongle standard selling price?
What are the specifications of the dongle?
Downlink Speed up to 42Mbps
Uplink Speed up to 11Mbps
Plug & Play
microSD, up to 4GB
Windows XP, Windows Vista, Windows 7, Windows 8.1, MAC OS
What are the data packages customers can select along with the dongle?
Any postpaid internet package for which the monthly rental is equal to or more than Rs.590/-
Do the customers have to sign an agreement when purchasing the offer?
Yes. Every customer should sign an agreement valid for a period of 12 months with Mobitel.
What will happen if any customer disconnects the connection within the contract period?
Customer will get charged a penalty of Rs. 250/- per month x the remaining months
What can the customer do after completing the contract period?
The Customer can either continue with the same package or have the option to change to any postpaid internet package available.
Can package changes be done during the contract period?
Yes. Customers are able to change their packages only to a higher monthly rental package by placing the required deposit. (Package downgrades are not allowed during the contract period)
What is the applicable warranty period for the dongle?
One year from date of purchase for manufacture defects.
How can a customer get information on the 3G coverage?
Customers should contact Mobitel hotline via 1717 or visit nearest Mobitel branch for more information.
What are the terms & conditions of this offer?
Package rental and other usage related charges are subject to Government taxes and levies
Availability is based on stock levels at the respective location
Customers should purchase the dongle and package at the same time. if a customer requires only the dongle he/she should pay the standard price for a dongle which is Rs.3,490/-
Every customer should agree to sign the contract for a period of 12 months at the time of purchase